Privacy policy

Scope of this policy

This policy concerns the corporate website at tiyainctech.com, operated by Tiya Inc., United States. It does not replace the privacy notices for individual apps or services, which may collect different information and identify a different operator.

Information you choose to provide

If you contact us by email, your email provider sends the information you include, such as your name, email address, and the contents of your inquiry. Only include information relevant to your request. Do not include account passwords, full payment card details, or sensitive information that is unnecessary for the inquiry.

This company website has no account registration, payment form, or document upload feature.

Website delivery and technical data

When a browser requests a website, the hosting infrastructure receives technical information needed to deliver it, including an IP address, requested URL, browser information, and request time. The hosting configuration determines the access logs retained.

This version of the website does not include advertising trackers, third-party analytics, embedded social media, or nonessential cookies. Fonts and website imagery are served with the website. Following an external link takes you to a separate service with its own privacy practices.

Cookies, preferences, and AI

The website application does not set cookies or store preferences in browser local storage. Your color theme and selected experience tab are kept only in the current page session and reset when the page is reloaded.

The company website does not record audio, request microphone access, or provide an AI chat or file-upload interface. Its sound-wave artwork is illustrative. References to technology focus areas do not mean that this website collects visitor content for AI training.

How information is used

Information associated with an inquiry is used to respond, provide assistance, route the request to the appropriate team, maintain relevant correspondence, and address security or legal obligations. Technical information may be used to deliver and protect the website.

Service providers and disclosure

Hosting and email providers may process information to deliver the website and communications. Information may also be disclosed when required by applicable law or where necessary to address fraud, security, or protection of rights.

Product-specific processing, including payment providers or in-app analytics, is governed by the notice for that product. This corporate website notice does not describe those separate services.

Retention and protection

We retain correspondence for as long as needed to address the inquiry and meet applicable recordkeeping or legal obligations. Retention depends on the purpose, the kind of inquiry, and any unresolved issue. You can contact our privacy channel to ask about your information or request deletion, subject to applicable exceptions.

No transmission or storage method is completely secure. Avoid including unnecessary sensitive information in communications.

Your requests

Depending on applicable law, you may have rights to access, correct, delete, or otherwise control your personal information. Contact the privacy channel on our contact page and describe your request. Verification may be necessary before information is disclosed or changed.

For information held by an individual app or service, use the contact channel in that product’s privacy notice.

Children and changes

This corporate website is intended for general company information and does not offer child account registration. If you believe a child has provided personal information through company correspondence, contact us.

Material changes to this notice will be reflected on this page with a revised effective date.